FAQ
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What is Unga Sacco?
Unga Sacco is a savings and credit cooperative society that provides financial services, such as loans, savings, and investment opportunities, to its members. We aim to empower our members through financial inclusivity and sustainable growth.
How can I become a member of Unga Sacco?
To become a member, you need to fill out a membership application form, submit identification documents, and pay the required membership fee and share capital contribution. Please visit our office or contact us to get started.
Who is eligible to join Unga Sacco?
Membership is open to individuals, groups, and organizations that share our vision and are willing to commit to our terms and conditions. Specific criteria may apply depending on your category.
What services does Unga Sacco offer?
We offer a range of financial products, including:
How do I apply for a loan?
To apply for a loan, you need to be a registered member. You will also need to meet our loan eligibility criteria, submit the required documents, and complete a loan application form. For details, visit our loan section or reach out to our customer service team.
What are the interest rates for Unga Sacco loans?
Our loan interest rates are competitive and vary depending on the type of loan. We offer tailored rates for emergency loans, development loans, and other credit facilities. Please contact us or refer to our loan products page for more information.
How can I check my account balance?
Members can check their account balance by visiting our offices, using our mobile or online banking platform, or contacting our customer service team for assistance.
How can I deposit or withdraw money from my Unga Sacco account?
Deposits can be made via bank transfer, mobile money (M-Pesa), or in person at our office. Withdrawals can be processed in-office or through our mobile/online platform. Visit our banking page for detailed instructions.
Does Unga Sacco have mobile banking services?
Yes, Unga Sacco offers mobile banking services that allow members to access their accounts, apply for loans, transfer money, and perform other transactions through their phones.
What is the minimum amount required to open an account?
The minimum deposit varies depending on the type of account you wish to open. For savings accounts, the minimum deposit is usually low to encourage savings. Please contact us for detailed information.
How do dividends work at Unga Sacco?
Dividends are distributed to members based on the number of shares they hold and the SACCO’s profitability in a given year. Members who contribute more in share capital may receive higher dividends. Dividends are declared at the end of the financial year during the Annual General Meeting (AGM).
Can I transfer my membership or shares to another person?
Yes, members are allowed to transfer their shares to other members or interested individuals under certain conditions. Please visit our office for guidance on the transfer process.
How often does Unga Sacco hold its Annual General Meeting (AGM)?
The AGM is held once a year, typically at the end of the financial year. All members are invited to attend and participate in decision-making processes, including the election of officials and distribution of dividends.
How do I update my personal information?
Members can update their personal information by submitting a written request to our office or through our online platform. Please ensure your contact details are always up to date.
What should I do if I encounter problems with my account or services?
If you experience any issues, please contact our customer support team for assistance. We are available through phone, email, or in person at our office.