Get In Touch
We're here to help
Questions about membership, loans, or your account? Visit us at Ngano House or reach out via any of the channels below.
Contact Us
Multiple ways to reach us
ungasacco@unga.com
For general inquiries, membership forms, and document submissions.
Send Email →0714 095 059
Quick responses via WhatsApp. Share payment slips and documents.
Open WhatsApp →Call Us
0714 095 059 / 0737 724 662
Reach us directly during working hours, Monday to Friday.
Call Now →Our Entrance
Ngano House
Commercial Street, Industrial Area
Member Service
Friendly, professional support
Walk in during office hours — we're ready to assist
Teller Section
Deposits, withdrawals & account services
Visit Us
Come see us
in person
Our customer care team is ready to assist with membership applications, loan queries, and account services.
Ngano House
Commercial Street, Industrial Area
P.O. Box 30386-00100
Nairobi, Kenya
Office Hours
Mon – Fri, 8:00 AM – 5:00 PM
After making payment
Send your banking slip with your member/ID number and mobile number to ungasacco@unga.com or WhatsApp 0714 095 059 / 0737 724 662
Banking Details
Payment information
Use these channels for deposits, loan repayments, registration fee, and share capital. Always include your member number as the reference.
Option 1
M-Pesa Paybill
- Paybill Number
- 400200
- Account / Reference
- Your Member Number
Use your member number as the account number when paying via Paybill.
Option 2
Bank Transfer
- Bank
- Cooperative Bank, Enterprise Road Branch
- Account Number
- 01120000604800
- Reference
- Your Member Number / ID Number
Option 3
M-Unga & Fees
- M-Unga USSD
- *483*129#
- Registration Fee
- KSh 1,000
Dial to access mobile banking and loan services.
After payment
Send your slip with member/ID number to ungasacco@unga.com or WhatsApp 0714 095 059 / 0737 724 662.